In all areas of retail, consumer buying patterns have changed, perhaps shifting permanently toward more digital and online buying. Retailers who overcome the crisis will be those who embrace technology to better engage customers, empower employees, and transform supply chains.
Power Apps are helping retailers replace paper-based processes with custom apps, not only making work more efficient but also driving toward a single view of customers across online and in-store operations.
Retailers are using Power Apps to create high-quality in-store experiences by putting relevant customer data in the hands of employees.
Power Apps are empowering employees and IT to create solutions quickly and easily, even if they have no prior app development experience.
Use apps tabbed to Teams channels to capture detailed customer feedback, store that feedback for anyone to query, and automatically share it in Teams to the relevant product groups to improve product capabilities and features.
Use a custom app in Teams to manage the product development lifecycle, including providing guidance to sales teams when new features are available automatically and directly in a Teams channel, so they can easily access that information.
Host discussions about the planning, execution, and effectiveness of marketing campaigns, while developing content and organizing different approaches with an embedded app.
